RETURN / REFUND POLICYOrders fulfilled properly to customer specifications cannot be returned for refund. If there is an error in the printing or in the garments used that is the fault of Spectra Graphics, there will be a partial refund or full refund, depending on the severity of the error. Any problems with the order that result from obligation or inaccuracy from the customer's order is not the fault of Spectra Graphics and no refund will be given. Please double check all details before submitting the order. Concerns about order problems must be expressed within 7 business days after receipt of full order.PAYMENT POLICYPayment can be made by credit card in person or over the phone (Visa, Mastercard, Amex and Discover), by check or money order, or by cash. 50% deposit is required before any garments are ordered and work is started on orders. Balance of order due at time of local pick up or upon receipt of shipped goods.